Xfinity box stuck on voice guidance

If the TV Box video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source. Ensure the TV Box video output is connected to a TV through an HDMI or component cable connection. Turn the TV power off. Turn the TV Box power off.

Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.You can now turn Voice Guidance on with voice control – simply press and hold the voice control button on your Voice Remote and say "Voice Guidance." The voice control …How to record a program Highlight a program on the Guide screen. Select the Record button on the remote control or select the Record option on the program’s info panel. Select Just this episode or All episodes, and the recording will be set. View and Download Comcast Xfinity X1 quick reference tips online. network TV box. xfinity X1 set-top ...Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... I am having this same issue. Stuck and then I exited. Voice not working on any of my new remotes. I manually connected to control volume and power. Previous voice remote and old box worked great. All XR15, but v2s are the ones not working.1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …

Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Select Settings and press the Enter button. Press the Down arrow button to select Accessibility ...New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.Oct 15, 2019 · If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Select Settings and press the Enter button. Press the Down arrow button to select Accessibility ...Mar 30, 2022 · If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the ...Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities.Xfinity Voice Remote Overview. Introducing the Xfinity Voice Remote – only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more.

Jul 19, 2023 · New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns. Turn the TV on, and press and hold the ‘Xfinity’ and ‘Mute’ buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Note: The talking guide is available in both ...

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About Xfinity Box. This Xfinity Box is not different from the typical DVR. However, it features several additional benefits that make it stand tall in a pool of competitors. The Xfinity Box is offered for free by Comcast. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements.Nov 27, 2022 · Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me... You’ll need a working Xfinity remote to control your Xfinity X1 wireless TV box. It helps you do basic commands, such as switching your TV box, navigating through channels, etc. Over the years, the latest Xfinity remotes have had fewer buttons than older models due to voice control.. But, you may come across your Xfinity remote having unresponsive buttons or …We're committed tokeeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.

To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK. How to turn off voice guidance with your Xfinity remote. Shut off Comcast voice guidance. #shorts. A simple, quick way to turn off the annoying guidance voice …In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity. Live Off-Campus?Once done you'll see all of xfinity on demand options like Guide Saved OnDemand etc and your all set! ... Sony - WH-1000XM2 How do I disable / turn off voice ...Begin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.Turn the TV on, and press and hold the ‘Xfinity’ and ‘Mute’ buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.Apr 14, 2020 · 24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. Jul 17, 2019 · With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place. Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities.

Sep 5, 2023 · Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote.

The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ...Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit the content by connecting it to an HD television.Its not in the most ventilated space but its pretty dang warm and only been on ~15 minutes. Troubleshooting I've done so far: Replaced every cable. Coax, HDMI, Power supply. Made sure they were all 4k certified and comcast/xfinity sent cables. Killed external power to the box and let it sit. Temp fix but still crashes when I want to use the remote.Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please.To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Jun 29, 2023 · After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality. Pairing can fail if the battery level is too low. If this is the case, replace the batteries with new ones before pairing them. Select the applicable information for your TV: Google TV™ or Android TV™ models released ...As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide - a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ...

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To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities.On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK. Favorites (channels that you've added to your Favorites list) Press the Guide button on the lower-left of your remote control's directional arrow pad to ...Then scroll down to Restart > OK and navigateright > Restart > OK. The alternative is to go to Settings > Help > Restart. If xfinity box is still stuck on boot after trying these steps, please call xfinity customer service for assistance. Log into the Xfinity account, then scroll to Manage TV.The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ...Resetting the system usually is the most common solution to the TV being stuck on one channel. Switch off the TV. Unplug the device. Press to hold the power button for around 30 sec. After 10 mins, re-plug the set. Press to hold the power button until the TV turns back on. Check if the channel changes now.... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...Apr 14, 2020 · 24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities.Oct 7, 2022 · Thank you for reaching out about the Voice Guidance being stuck on. I must say that would drive me a bit crazy. We are glad to help and get that shut off. Thank you for listing all of the ways you have already attempted to shut this off. I have 1 more try and if that doesn't work we will take a look at your account. ….

Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance." Send a message to another Xfinity Voice voicemail box. 4: Change the personal options. 5: Restart the session. (This signs you out of the voicemail box. The session returns to the point where you have just called the voicemail access number.) 6: Review messages marked for deletion. (This option is useful to restore mistakenly deleted messages.)The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.The is a setting to turn it on and off. To check it, you click the Xfinity button, scroll right to the settings gear wheel, scroll to remote options, and select voice search on. If it is on already, the remote most likely didn't fully pair. You can reset the remote to repair it by following the steps here https://comca.st/2V6vrz0.Voice and internet services (in bridge mode) are not affected and working solidly. Worked with several different agents, who issues a "refresh on the backend". I have powered all equipment on and off. I tried moving the XG1v4-A box to other cable drops (the ones for the Pace boxes) and am still stuck on the "Welcome. Bienvenido. Bienvenue." screen.If the reset process cannot help you, you need to put the Xfinity XR into setup mode. To do so, press the menu button on the remote and select Setup Mode. A message will pop up asking you to enter the PIN code. Enter the correct code and hit OK. Now the remote will go back to normal operation.5일 전 ... One of the easiest ways to do this is to ask your Xfinity/Comcast voice remote to 'Restart TV box',. Is Xfinity Flex free? You could pair ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. Resetting … Xfinity box stuck on voice guidance, Turn on your TV and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup. Step 1: Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 3:, 2 years ago. Hello @yeags. You can be able to turn on or off the Voice Guidance by pressing the Mic on your Xfinity Remote and saying, "Voice Guidance Off/On". Here is also a great link that talks all about this feature. If you are still needing help please submit a new post and we will be glad to investigate deeper with you., Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …, Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …, Calling 855-270-0379 and saying “Accessibility” or describing the issue (e.g., “large-button remote,” “Audio Description”). Using our accessible chat service. Emailing [email protected]. For self-service assistance and frequently asked questions, text “Accessibility” to 266278. You can also get help and support online at ..., Press Menu twice on your remote control to access the Main Menu. Select Setup. Select Guide Setup. Arrow down to Channel entry method or Channel entry behavior. Select Auto-Tune to enable the feature, or select No Auto Tune to disable the feature. Note: Auto Tune to HD will be disabled if the user does not have an HD TV Box or HD TV. , Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification., Mar 23, 2022 · Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up? This link shows additional options on how to access the Voice Guidance Setting and has a walkthrough for the setting. , Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification., Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance." , If you want to change Xfinity menu from Spanish to English, you'll need to go into the Menu Language Settings. Do this by pressing the Xfinity button on your remote, then choosing the gear icon from the menu options on the screen. Pressing OK will take you to the Settings menu, where you can toggle to Language, press OK again, and use the …, Jun 15, 2022 · The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ... , Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity. Live Off-Campus?, Support TV & Streaming Turn audio description on and off using the X1 on-screen guide Learn how to turn on audio description (formerly called video description) using the Xfinity X1 on-screen guide. See how to find programs that have audio description. Get information on the X1 talking guide voice guidance feature., To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ..., Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. , As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ..., Calling 855-270-0379 and saying “Accessibility” or describing the issue (e.g., “large-button remote,” “Audio Description”). Using our accessible chat service. Emailing [email protected]. For self-service assistance and frequently asked questions, text “Accessibility” to 266278. You can also get help and support online at ..., I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. Resetting …, You can now turn Voice Guidance on with voice control – simply press and hold the voice control button on your Voice Remote and say "Voice Guidance." The voice control …, Then he performed a more through reset, that he said would take 6-8 hours to complete and after that time, he told me to unplug the power for 30 seconds and plug the box back in. I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before., In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other..., Use the down arrow button to highlight Parental Controls. Press OK. Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and ..., Mar 2, 2020 · Here is how you activate them. Press the “Menu” button on your remote. Select the “System” function using your remote’s arrow buttons and press “OK.”. Select the “Accessibility ..., Press Menu twice on your remote control to access the Main Menu. Select Setup. Select Guide Setup. Arrow down to Channel entry method or Channel entry behavior. Select Auto-Tune to enable the feature, or select No Auto Tune to disable the feature. Note: Auto Tune to HD will be disabled if the user does not have an HD TV Box or HD TV., Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ..., Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ..., Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me..., If you have an old Samsung TV, you should try the following steps to turn off Voice Guide. Step 1: Press the Menu button on your TV’s remote. Step 2: Go to Settings or Menu > System. Step 3 ..., I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later., Audio description: Refers to audio-narrated descriptions of key visual elements of programming inserted within natural pauses in dialogue. Makes television programs, feature films, and other media accessible to people who are blind or have low vision or a visual disability, creating a richer, more independent experience., Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ... , X1 box problems. I switched to X1 voice boxes in August 2019. These boxes are giving me problems I've never had in the 30 years before. Two significant unacceptable problems: 1. Channel 233 (CBS) freezes 10 or 15 times every hour on all TVs. I have switched the main box around and still have the freezing on all TVs.